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October 18, 2021
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Education Plan

  • October 18, 2021
  • 1 reply
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Hi, as shown in the picture below, the account profile shows that my account type is education. However, on the profile page, it shows that the account type is basic, and I do have a 40min limit when hosting a meeting. 

 

 

 

 

 

 

    Best answer by Rupert

    Hi @YangLi 

     

    The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

     

    If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.

     

    1 reply

    Rupert
    Community Champion | Customer
    RupertAnswer
    Community Champion | Customer
    October 18, 2021

    Hi @YangLi 

     

    The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

     

    If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.