Edu Lift not showing on accounts?
Hi Zoom community,
I'm at a small independent school in Sydney and due to a Covid-19 lockdown, we are delivering our program primarily via Zoom. Our teachers recently all applied for the Zoom Edu Lift on their basic accounts so that they could deliver their content uninterrupted to students. We're really appreciative of the lift on time limits, however, we don't seem to be having much luck with actually having the lift implemented.
I applied two weeks ago and was advised by a very helpful Zoom staff member that the lift had been enacted on my account. However, my account still tells me that I have a 40 minute limit. I was under the impression that this advice would disappear when the lift had been implemented?
Our remaining staff members have been waiting for about a week. I know there are probably a lot of schools applying for this lift, so just also want to understand how long it might take for the lift to be put in place.
Thanks!
