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vonmaxeya
Newcomer
August 30, 2021

Can no longer cloud record to account

  • August 30, 2021
  • 1 reply
  • 1 view

Hello!

Last school year, I had the option to cloud record.  This school year, the cloud record option is not available. I am only able to locally record. My IT department did not have a solution. My current License is Basic, but I don't remember what it was last year.

 

Does anyone have advice?

 

Thanks so much!

      1 reply

      icrew
      Explorer
      icrew
      Explorer
      August 30, 2021

      The fact that you only have a Basic (aka free) account is the issue. You’ll need to upgrade to a licensed account to be able to record to the cloud. Whomever runs Zoom for your institution should be able to assign a license to you.

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