Newcomer

Accidentally Clicked Educator Account

11 replies
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Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this in January, and they had a number set up for support to contact them.

Thank you!

F

Freddi_G

Community Champion | Employee

Hello a case will be raised on your behalf and a support person will reach out to you. Pls standby for ticket number.

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M

Miasse

Newcomer

I also mistakenly checked it, and I cannot fill up the information needed as I am not an educator what should I do?

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F

Freddi_G

Community Champion | Employee

Hello! Your ticket number is #14572286

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L

laurendixon

Newcomer

I am also having this issue. My organization technically works with kids, but that's a completely separate department that I in no way interact with.

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T

tschmitt

Newcomer

I am having the same problem. Would someone from zoom be able to support?

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M

Miasse

Newcomer

I also clicked it mistakenly what shoud I do I cannot fill up the information needed because I am not an educator

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I

Isabella0123

Newcomer

Yes, first login completely, then terminate your account. Sign up again.

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D

D0ntae

Newcomer

The same thing happened to me but I'm actually a student and I misread it

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F

fiabeni

Newcomer

I made same mistake. I was opening zoom account for my child accidentally ticked aducator and then it kept asking me to enter address of the school and its details. I had to finalize the registration but it is for my 7 year old child. Can you please fix?

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