Newcomer

About school account

Forum|Forum|4 years ago
September 30, 2021
1 reply
4 views

Hello, I'm user.

Currently, I'm using it as a school account,
It's still a "basic" account.
As far as I know, if you use it as a school account, it will be changed to 'unlimited'.

I want to change the account type. Thank you for letting me know where to do it.

Rupert

Community Champion | Customer

Hi @Gabriela0406

You can still have Basic users in most account types. In organization accounts, this is usually so that a user can have basic permissions without consuming a license, or when a license has not been properly assigned.

Is it an "Education" account that you have - and is your overall Zoom account administered by someone else?

Rupert