Recording Inquiry | Community
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Newcomer
September 30, 2024
Question

Recording Inquiry

  • September 30, 2024
  • 2 replies
  • 3 views

Hi, 

Company is revoking some Zoom licenses and I would like to know after our licenses are gone how long are recordings stored in the cloud?

2 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
September 30, 2024

Welcome to the Zoom Community, @aay.

 

Read this document carefully:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997 

If the assets are transferred to another user as part of the deletion process, all assets are assigned to the designated user and not lost – except for assets attached to the PMI, which are not transferrable.

 

If the assets are not transferred to another user,  once the user account is deleted, everything attached to that user is gone, though Cloud recordings may be accessible to Admins for a few days.

MGSR
Community Manager
Community Manager
October 4, 2024

Hi @aay!

Did you see the previous response from @Ray_Harwood?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!