Error message when trying to record a Clip

Forum|Forum|2 years ago
January 23, 2024
4 replies
3 views

I continue to receive an error message when trying to record a clip. It says "Please log in first to start recording a Clip. (Error Code: 206) but I am logged in. Is anyone else receiving this?

V

VGA

Newcomer

I have the same issue. Did you find a solution? Please help.

F

Frank_TB

Community Champion | Customer

Hello,

Are you meeting the Zoom Clips requirements?

Prerequisites for enabling and using Zoom Clips

Basic, Legacy Enterprise, Zoom One Pro and higher, Zoom Meeting EDU, Zoom One Education, Healthcare new and Online BAA
Note: Not available to Zoom United, EDU K to 12, and Healthcare Old BAA
Zoom desktop client for Windows and macOS: version 5.15.5 or higher

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057723

Regards

If my reply helped, don't forget to click the accept as solution button!

V

VGA

Newcomer

Thank you for your reply. I have the Zoom Pro plan.

S

samphilpot

Newcomer

I had this issue and you need to be logged in in to the desktop app as well as the web version for it to open.