verification code | Community

Explorer

Question

verification code

3 replies
38 views
Translate

we have many account but some accouts doesn't work

i called ZOOM department they will mail for us but i didn't get any kind of mail .

and i already check mail our private e-mail. where is the verification code?

i am going to crzay... do u know how can solve this problems?

Community Champion | Employee

@gusdnrkqdht The verification code should have gone in email to the user that is trying to sign in.

Translate

gusdnrkqdhtAuthor

Explorer

i know.. i already checked my email.. there is noting

Translate

Community Champion | Employee

@gusdnrkqdht are you using a business or personal email? If you didn't get it, it is possible that your provider or IT department is filtering messages since we do not have any reports of the emails not going out.

Translate