Team Chat not jumping to new messages

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Hello,

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent.

Thanks,

Messaging features
Chat apps
Channels
Chat notification settings
Chat user settings

CarlaA

Community Champion | Employee

Hi @Eambrocio1, thank you for posting for the first time and welcome to the Zoom Community!

You can change these setting within your Zoom application.

Click on your profile picture or initials in the top-right corner, then select Settings from the dropdown menu.
In the Settings menu, go to the Chat tab.
Scroll down to the Unread Messages section