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RoscherB
Explorer
Mar 9, 2023 7:30 PM UTC
Question

Team Chat Audible Alert when Message Received

I am using Linux Version 5.13.11.  When I receive a text message via the Team Chat, I never receive an audible alert.

 

I have to look over at the Zoom app regularly in order to see if I have received a message and this is not practical.

 

Previous articles about this subject (posted over a year ago) say to check options that no longer exist in the app.

 

How can we make this happen in the latest versions of Linux?

 

Thank you!

    8 replies

    WencesUnzueta
    Community Champion | Customer
    WencesUnzueta
    Community Champion | Customer
    Mar 9, 2023 7:44 PM UTC

    Hi Roshcerb

     

    Within your desktop application, you enter the "settings" section, then in "team chat" and after that you will have different options to activate notifications, you can even activate the Zoom icon "jump" every time you receive a notification notification

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    WencesUnzueta
    Community Champion | Customer
    WencesUnzueta
    Community Champion | Customer
    Mar 9, 2023 7:45 PM UTC

     

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    Explorer
    RoscherBAuthor
    Explorer
    Mar 9, 2023 8:47 PM UTC

    Thank you for your reply.  Attached is a picture of my Team Chat settings in English and I have PUSH NOTIFICATIONS set to ALL MESSAGE but I do not receive an audible alert (and my speakers are working and utilized when meeting with Zoom.us).

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      WencesUnzueta
      Community Champion | Customer
      WencesUnzueta
      Community Champion | Customer
      Mar 9, 2023 10:20 PM UTC

      Can you check if you have the latest Zoom update?

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      Explorer
      RoscherBAuthor
      Explorer
      Mar 10, 2023 12:58 AM UTC

      Hi Wences,

       

      I just checked and it says "YOU ARE UP TO DATE". 

      I have:

      Version 5.13.11 (1288)

      Copyright 2012-2022 Zoom Video Communications, Inc.

       

      Thanks!

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        Newcomer
        LauraChavez
        Newcomer
        Oct 5, 2023 8:14 PM UTC

        I have the same issue. Were you ever able to resolve? Thx!

         

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        WencesUnzueta
        Community Champion | Customer
        WencesUnzueta
        Community Champion | Customer
        Mar 10, 2023 3:48 PM UTC

        Reviewing this situation, I have seen that several random users present this situation, we reported with direct Zoom support, it is probably a "bug" to be corrected in a future update.

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        samdobreva
        Newcomer
        samdobreva
        Newcomer
        Apr 18, 2023 6:41 AM UTC

        Hi Dear Roshcerb,

         

        Within your desktop application, you enter the "settings" section, then in "team chat" and after that you will have different options to activate notifications, you can even activate the Zoom icon "jump" every time you receive a notification.

        Sam Dobreva

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