Solved
Reports
When pulling reports from Zoom, the polling report does not include any names and email. Is there any workaround for a fix?
Kind Regards,
ITSD
aluyunAnswer
Community Manager
July 22, 2026
Hi
Thank you for joining Zoom community. If your polling report is blank for participant names/emails, it’s usually due to one of these:
- The poll was set to Anonymous
- In that case, Zoom will intentionally show “anonymous” (or no identifying info) for names and email in the polling report.
- Workaround: Re-run the poll in a future meeting/webinar with Anonymous polling turned off.
- Participants weren’t required to register / weren’t authenticated
- If people join without registration or authentication, Zoom may not have a verified email to include in the polling report.
- Workaround options (for future sessions):
- Turn on Registration (so Zoom collects name/email at signup), and/or
- Require attendees to be signed in (authentication).
You may check out this link for more information. I hope this helps!