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Newcomer
Dec 14, 2021 9:35 PM UTC
Question

Only Administrator can accept updates

I got a notification there were updates available for my Zoom.  I am the Owner.  When I tried to update, I got a notification that I had to be the Administrator in order to receive the Zoom updates. Can I not update my Zoom when I am the owner?

    3 replies

    Mara_Charnell
    Participant
    Participant
    Dec 14, 2021 10:01 PM UTC

    Are you using MacOS by any chance? I've encountered issues like you mention on MacOS systems, related to users' system permissions. (MacOS has an 'administrator' type user, too.)

     

    If you're not on a Mac, please excuse my butting in to this thread. 🐏

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    Newcomer
    Jul 2, 2024 6:00 PM UTC

    yes I'm using a MAC what do I do?

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    CarlaA
    Community Champion | Employee
    Community Champion | Employee
    Jul 10, 2024 9:43 PM UTC

    Hi @landnsky welcome to the Zoom Community and thank you for posting for the first time. 

     

    Please follow the steps outline in the following article to install the latest version of Zoom: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062643#h_cd2ae2a7-179a-4c6b-a7ca-ea27612d593c

     

    Let me know if that helps!

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