Skip to main content
Participant
June 4, 2025
Solved

New Zoom Chat - I want the old chat where I can see all the private messages at one glance

I do not have time to click person by person during a discussion meeting.
Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.

Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.
I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.

Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!

AudreyW1Answer
Participant
June 8, 2025

They've replied me via email. Tried & tested. This works! I have the old format back!

To fully resolve the issue, please disable “Meeting chat - Private group messages” from the web portal settings to revert back the in-meeting chat behavior. It is enabled by default.

To disable the setting “Meeting chat - Private group messages", kindly refer to this page:

https://us02web.zoom.us/profile/setting?tab=meeting 

81 replies

Newcomer
June 6, 2025

It was probably designed by someone who never runs large meetings on Zoom.

Translate
Newcomer
June 6, 2025

Extremely bad set-up. I want the old chat back!! It's virtually unusable. 

Translate
Newcomer
June 7, 2025

Totally agree. The "new" chat is a mess. Zoom should at least give us the option of which chat version we wish to use on a meeting.

 

 

Translate
AudreyW1Author
Participant
June 7, 2025

Zoom has officially replied it! It is fixed!!!

Their official reply to me via email:


@AudreyW1 wrote:

I do not have time to click person by person during a discussion meeting.
Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.

Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.
I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.

Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!




 

Translate
Explorer
June 11, 2025

mine is still the same. how can this be fixed?

Translate
AudreyW1Author
Participant
June 7, 2025

FIXED BY ZOOM! This is their official reply: To fully resolve the issue, please disable “Meeting chat - Private group messages” from the web portal settings to revert back the in-meeting chat behavior. It is enabled by default.

 

Translate
AudreyW1AuthorAnswer
Participant
June 8, 2025

They've replied me via email. Tried & tested. This works! I have the old format back!

To fully resolve the issue, please disable “Meeting chat - Private group messages” from the web portal settings to revert back the in-meeting chat behavior. It is enabled by default.

To disable the setting “Meeting chat - Private group messages", kindly refer to this page:

https://us02web.zoom.us/profile/setting?tab=meeting 

Translate
Newcomer
June 9, 2025

I don't see a "toggle" button for "Meeting chat - Private group messages." on the Settings/In Meeting (Basic) page. Can you send a screenshot of the specific toggle button we are supposed to turn off?   Thanks so much!

 

Translate
CarlaA
Community Champion | Employee
Community Champion | Employee
June 9, 2025

Hi @MELIBBYS, 

If you are not seeing this setting within your account, please reach out to our support team via a ticket. They will be able to investigate and assist you further. Thank you! 

Translate
MGSR
Community Manager
Community Manager
June 10, 2025

Hello Community,

Thank you for posting your feedback. We have shared this with the product team.

Translate
Explorer
June 23, 2025

any update from the team? I can't find the option to disable the private group message..

Translate
Newcomer
July 18, 2025

nor can I? Any help please?

Translate
Newcomer
June 10, 2025

I just want the "old" chat box restored. Easier, better especially when hosting large Zoom meetings.

Translate
Explorer
June 12, 2025

Same problem. Very disappointed with this useless chat update. It’s making Zoom almost impossible to use for large classes. Time to look for better alternatives.

Translate
Explorer
June 19, 2025

i have the same problem. and i cannot find the setting referenced in the suggested "solution". where can i find it. 

Translate
Newcomer
June 24, 2025

I agree that leaving that setting off is likely cleaner but, if you are trying to gather that much feedback from a large group, perhaps a Zoom Poll would be a better option? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066150

Translate