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Explorer
Jul 29, 2025 3:53 AM UTC
Question

How do I contact Zoom regarding Webinar reporting error?

Hello,

 

How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

    1 reply

    iambobsat
    Community Champion | Employee
    Community Champion | Employee
    Jul 29, 2025 4:06 PM UTC

    Hi, 

     

    Please contact Zoom Support here. 

     

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