firewall blocking zoom message | Community
Skip to main content
D
Explorer
denise5
Explorer
November 28, 2022
Question

firewall blocking zoom message

  • November 28, 2022
  • 4 replies
  • 59 views

Weirdly, I can no longer get zoom on my laptop - any suggestions?!! Thanks

    4 replies

    Bri
    Community Manager
    Bri
    Community Manager
    November 28, 2022

    Hi @denise5 ! Have you attempted to adjust your firewall settings? Also, please let me know what error message you're receiving. I'd be happy to help!

    D
    Explorer
    denise5Author
    Explorer
    November 28, 2022

    I've enclosed below. Not sure if the firewall would be firefox or my ESET. (Neither is new...). Many thanks!

     

    Bri
    Community Manager
    Bri
    Community Manager
    November 28, 2022

    Thank you! Are you experiencing any issues with your network connection? 

    D
    Explorer
    denise5Author
    Explorer
    January 17, 2023

    Sorry not to get back earlier. My network connection is not great (down the bottom of the hill) but that's not made zoom not work on my laptop. Any other thoughts?

     

    Bri
    Community Manager
    Bri
    Community Manager
    January 18, 2023

    Thanks for your reply @denise5 ! If you're still having this issue, could you try uninstalling and reinstalling Zoom on your laptop? Please let me know

    F
    Newcomer
    FRamos
    Newcomer
    June 5, 2024

    I've got out of nowhere a message preventing the Zoom app to work
    Error code 5003

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.