everyone is being shown as online? | Community
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carcinoGcrabs
New Member
carcinoGcrabs
New Member
July 19, 2026
Question

everyone is being shown as online?

  • July 19, 2026
  • 1 reply
  • 29 views

HOWDY HOWDY, IT SEEMS I EXPERIENCED A PROBLEM WITH...WELL, NOT JUST ME BUT MULTIPLE PEOPLE. IT SHOWS THAT ALL OF MY CONTACTS ARE ONLINE, WHEN THEY ARENT? WHICH MAKES IT *VERY* FRUSTRATING SINCE I RELY ON IT. 

 

IM NOT TOO SURE WHAT TO DO. HERES A SCREENSHOT. PLEASE...DONT LOOK AT MY FRIENDS’ NAMES.

 

    1 reply

    MGSR
    Community Manager
    MGSR
    Community Manager
    July 24, 2026

    Welcome to the Zoom Community ​@carcinoGcrabs,

    In Zoom, a contact can show as Available/online if they’re still signed in to the Zoom desktop or mobile app, and they’ll show Offline only when they’re not signed in. Status also may not update instantly if someone just signed out or their app is idle/backgrounded.

    Things to try that usually refresh presence:

    1. On your side: sign out/in
    • Zoom Workplace app → profile picture → Sign Out
    • Sign back in and recheck the contacts list.
    1. Restart the Zoom app (and optionally your device)
    • Fully quit Zoom (not just close the window), then reopen it.
    1. Have one affected contact verify they’re actually signed out
    • If they’re signed in on mobile or another computer, they may still appear online.
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