chat button unresponsive | Community
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New Member
May 11, 2026
Question

chat button unresponsive

  • May 11, 2026
  • 2 replies
  • 32 views

Chat button won't work.  it shows but no response. Other tabs buttons work fine. Host has not disabled chat. I have tried uninstalling zoom. Re installed most recent zoom version, cleared cache, set font size to default. Tablet is android 12 zoom is most recent download. Thank you.

    2 replies

    WilmaKAuthor
    New Member
    May 12, 2026

    I just now got my chat button to work. I installed the zoom update from the zoom web instead of the Google Play apps. Used this url

    https://zoom.us/download

    I had to change settings to allow direct download from that url, and then clicked the downloaded file to install the updated zoom app from the zoom website. 

    Explorer
    May 13, 2026

    Hi @WilmaK,

    That sounds frustrating. Since other Zoom buttons work fine, it may be a temporary Android or app interface issue rather than the host settings.

    Try restarting the tablet, switching between portrait/landscape mode, and checking Zoom app permissions. Hopefully that fixes the unresponsive chat button.