Avoiding Code for signing into Zoom

Forum|Forum|3 years ago
September 1, 2022
3 replies
48 views

Hello All,

We pay for subsription of the zoom meeting. We are based in Sydney, and deciding to share the meeting id to people in the asia. Few times, when the other user in Asia, logged into zoom, being asked to enter one time code. How to turn off this function about entering one time code?

Reason is the access to the email for one time code is currently NOT available for the user in Asia.

Many thanks in advance for your inputs.

Thanks,

Cynthia

Ohkawa

Community Champion | Customer

Hi, @PPZoom22

To prevent unauthorized use by third parties (account hijacking), Zoom asks for a one-time passcode to confirm identity when it detects unnatural behavior such as a change of country/region or device for sign-in under the same account.

The license does not allow more than one person to sign in and use the same account, so you should have no trouble if you use it correctly.

By Asia, do you mean China specifically?

I've heard that he/she can't sign up for a free account in China, so how about joining from his/her browser?

If a participant just want to join a meeting, he/she can do so from his/her browser.

B

Barbara McNamee

New Member

My wife and I share an account. How can I avoid having to find her email to retrieve the code? Can it be sent to me as well?

F

Frank_TB

Community Champion | Customer

Hello,

Sharing an account is against the Terms of Service you agreed to when you signed up for Zoom.

1.2 Prohibition on Sharing. You may not share an account, Host rights, or any other user rights with any other individual, unless otherwise expressly pre-approved by Zoom in writing. You may not share any login credentials or passwords regarding the foregoing with any other individual. You acknowledge that sharing of any such rights is strictly prohibited. Your right to use or access the Services and Software is personal to you and not assignable or transferable. You may not assign or transfer any account, Host rights, or any other user rights with any other individual, except upon (i) an individual termination of employment or relationship with their employer, as applicable, or (ii) Zoom’s prior express written approval.

Terms of Service

If you, or someone else, inputs your standard email and password on an unrecognised device Zoom will instantly generate a 6-digit verification code and send it via email or SMS text message to the account holder.

Regards

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