account - I am paying £14.39 per month and yet zoom is telling me I only have the free account> Why?

Hey, @MY58 and @2j41_2 --

This is a common issue.

You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

Hi @MY58! If you found @Ray_Harwood's post helpful, don't forget to accept it as a solution ✅