Solved
환불하고 재구매희망합니다.
이번 한달이 필요해서 결제를 2만원가량하려고 했는데, 작은글씨로 1년이 결제되었어요.
이번 한달로만 결제를 하고 싶어요.
환불 부탁드리겠습니다.
aluyunAnswer
Community Manager
August 10, 2026
Hello
Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.