환불요청 | Community
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July 24, 2026
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환불요청

  • July 24, 2026
  • 1 reply
  • 13 views

어제 24시간 이내 연간 플랜 선 구매가 되어버렸습니다. 지금은 쓰지 않고 지금도  안쓴 픈랜 이고 실수로 결재가 되어버려서 결재 환불 부탁드립니다

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Best answer by MGSR

Hello ​@새길교회 박인경,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
July 24, 2026

Hello ​@새길교회 박인경,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.