Solved
환불요청
어제 24시간 이내 연간 플랜 선 구매가 되어버렸습니다. 지금은 쓰지 않고 지금도 안쓴 픈랜 이고 실수로 결재가 되어버려서 결재 환불 부탁드립니다
MGSRAnswer
Community Manager
July 24, 2026
Hello
Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.