환불요청 | Community
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신혼테크
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July 4, 2026
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환불요청

  • July 4, 2026
  • 1 reply
  • 11 views

줌 프로 1건 결제만 원했는데

 

실수로 3개가 결제되었습니다.

 

사용하지않는 건으로

환불부탁드립니다.

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@신혼테크,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    July 6, 2026

    Hello ​@신혼테크,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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