환불받고 싶습니다. | Community
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Newcomer
December 23, 2025
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환불받고 싶습니다.

  • December 23, 2025
  • 1 reply
  • 21 views

자동결제로 인해서, 더이상 줌을 이용하지 않을 것인데 결제되었습니다.

 

곧 결제일이라는 것에 대한 알람 기능이라도 있었다면 문제를 예방할 수 있었을 것입니다. 

This topic has been closed for replies.
Best answer by aluyun

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

aluyun
Community Manager
aluyunAnswer
Community Manager
April 22, 2026

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.