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New Member
September 22, 2026
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줌 카드결제 취소 환불처리 요청합니다.

2026년 8월 31일 결제 처리된 zoom pro 요금제에  대하여 환불 요청을 드립니다.

결제 갱신에 관련하여 아무 고지를 받지 못하였으며 결제일 이후 뿐만아니라 2026년도에 사용을 한번도 하지 않았습니다.

 

청구서번호(Zoom Pro): INV368192974

청구서날짜: 2026.8.31.

기한: 2026.8.31.

금액: 237,990원

    This topic has been closed for replies.
    aluyun
    aluyunAnswer
    Community Manager
    September 22, 2026

    Hello there,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    September 22, 2026

    Hello there,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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