줌 자동 월간 결제 진행 건 환불 요청합니다. | Community
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뉴웨이즈 NEWWAYS
New Member
July 6, 2026
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줌 자동 월간 결제 진행 건 환불 요청합니다.

  • July 6, 2026
  • 1 reply
  • 6 views

안녕하세요, 7월 4일 주말에 진행된 월간 구독 결제 내용에 대해 이후 사용 계획이 없어 취소 및 환불 요청드립니다.

자동으로 결제가 진행돼 미처 사전 취소를 하지 못해 실수로 결제가 발생했습니다. 너른 양해 부탁드립니다.

이후 구독은 해지하였고, 7월 ~ 8월 기간 서비스 이용 해지와 환불을 요청드립니다.

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Best answer by MGSR

Hello ​@뉴웨이즈 NEWWAYS,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
July 6, 2026

Hello ​@뉴웨이즈 NEWWAYS,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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