줌 결제 취소와 환불처리 요청합니다. | Community
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아
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아침무지개명상
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April 28, 2026
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줌 결제 취소와 환불처리 요청합니다.

  • April 28, 2026
  • 1 reply
  • 26 views

줌 1개월 자동결제가 되어버렸습니다. 결제일 전에 연락이나 팝업이 뜰 줄 알았는데

 

연락을 못받아서 확인을 할수 없었고 계좌 확인 후 알게 되었습니다. 

 

더이상 사용하지 않아 결제 취소 및 환불하려고 합니다. 

 

청구서 번호는 INV351584729 이고, 청구서 날짜는 2026년 4월 27일 입니다. 

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@아침무지개명상,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

     

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 28, 2026

    Hello ​@아침무지개명상,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

     

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