Solved
구독환불요청요
제가 어느순간 구독이 되어 정기적으로 결제가 되고 있었습니다.
저는 사용하지 않았기에 구독을 취소하고 사용하지 않은것을 환불 받고 싶습니다.
MGSRAnswer
Community Manager
July 14, 2026
Hello
Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.