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Newcomer
Mar 13, 2026 3:44 PM UTC
Solved

구독취소요청

사전 안내 및 동의 없이 3/11 결제가 진행되어 환불을 요청합니다.

사용 이력 전혀 없으며, 앞으로 사용 계획이 없으므로 전액 환불을 진행해주시기 바랍니다.

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MGSR
MGSRAnswer
Community Manager
Mar 13, 2026 4:40 PM UTC

Hello ​@Hyeim Yun,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
Mar 13, 2026 4:40 PM UTC

Hello ​@Hyeim Yun,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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