Solved
二重請求
返金を受け取るには、Stripe メールに記載された返金用ガイドをよくご確認いただいたうえで返金処理を行ってください。とありますがきていません。
既に銀行振込でプロアカウントの年額を支払い済ですが二重で請求がきています。
Hello,
Thanks for reaching out. We understand that unexpected charges or duplicate billing situations can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing-related account changes cannot be handled through the Community.
For account-specific assistance, please start with the Zoom Virtual Agent, which can connect you with Billing Support if further review is needed. Please note that charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.