アプリの更新について | Community
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Newcomer
June 19, 2025
Solved

アプリの更新について

  • June 19, 2025
  • 3 replies
  • 7 views

サインインするには、5.17.5以降のバージョンアプリが必要と出て使えません。ITチームに連絡と書かれてあるのですが、連絡先すら提示されず八方塞がりです。緊急で使うのにもかかわらず使えない状況で困っています。

Best answer by Mandel

Hi @LL11 ,

 

Welcome to the Zoom Community!

 

It sounds like you may need to update your application in order to sign in. Please see the below article for step-by-step instructions: 

If you still need help, please submit a request to our Technical Support Team.

 

Cheers,

Zoom Community Team

3 replies

MandelAnswer
Community Champion | Employee
June 20, 2025

Hi @LL11 ,

 

Welcome to the Zoom Community!

 

It sounds like you may need to update your application in order to sign in. Please see the below article for step-by-step instructions: 

If you still need help, please submit a request to our Technical Support Team.

 

Cheers,

Zoom Community Team

MGSR
Community Manager
Community Manager
July 3, 2025

Hi @LL11,

Did you see the previous response from @Mandel?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
July 10, 2025

Hi @LL11!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!