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natashain2
Newcomer
February 17, 2025
Question

Zoom Workplace Pro billing question

  • February 17, 2025
  • 1 reply
  • 1 view

Hello!  I just went to update my subscription to Workplace Pro.  I need it for 4 months, which it is saying is $15.99/mo.  so when I put that in the cart, then it is saying Total $63.96, and then below it says "Next charge Date Mar 17, 2025".  If it's only $15.99/mo why would they charge me $63.96 up front?  I am fine paying the total amount due right now, but I don't want to keep getting charged each month... if that makes sense.

 

Thank You

1 reply

MGSR
Community Manager
MGSR
Community Manager
February 17, 2025

Hello @natashain2,

Welcome to the Zoom Community! We're glad to have you here.

Please check if you've added a different subscription or add-ons, as only the price of the Pro plan should appear in the cart. Advanced orders aren't allowed, so you should only see the price for 1 month or 1 year of the Pro plan. 

 

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