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Newcomer
Jan 13, 2025 8:11 PM UTC
Question

Zoom wont process my card for payment

I am posting here bc I do not want to talk to a bot and I cannot find a phone number to call or an email for Zoom support.  Zoom is declining my card for payment.  Checked with my bank - the card is fine and open for business.  I would like a person (not a bot) from Zoom to contact me and work through this

2 replies

Employee
Jan 23, 2025 6:46 PM UTC

Hi @djperri ,

I suggest you contact the Billing Team so they can assist you further. Although you will be engaged via email/ticket, it will most definitely be a person on the other side and not a bot.

Happy Zooming!

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Newcomer
Jan 28, 2025 8:50 AM UTC

There is an option to speak to a human after some steps in chat. They are helpful.

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