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Newcomer
May 11, 2022
Question

Zoom subscription

  • May 11, 2022
  • 1 reply
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I am based in the UK and have been using Zoom for several years on a paid account. I need to speak to someone from Zoom urgently because I am being double charged for my account. I have tried a number of approaches but have not been able to contact anyone who can address this issue. Does anyone have any suggestions?

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
May 11, 2022

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new