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Newcomer
Beds
Newcomer
April 15, 2023
Question

Zoom Pro License

  • April 15, 2023
  • 2 replies
  • 0 views

Hello

my zoom invoice payments are updated, however, my profile is tagged as basic, not Pro

would you know how to fix this?

thanks, appreciate your help!

    2 replies

    Bri
    Community Manager
    Bri
    Community Manager
    April 17, 2023

    Hi @Beds ! Have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

     

    Hope this helps! 

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    April 17, 2023

    Hi @Beds and welcome to the Zoom Community! You may still need to assign the license you purchased. You can do this by signing into your Zoom web portal and selecting "User Management." The full step-by-step instructions can be found here. I hope this helps!

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