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A
Newcomer
alvira
Newcomer
February 8, 2022
Question

Zoom considers only one license as host

  • February 8, 2022
  • 1 reply
  • 0 views

Hi,
I have integrated Zoom API via JWT App on my website.
I have purchased 10 licenses, with one main owner.
Currently, only the main owner can view the upcoming/previous meeting history on the zoom dashboard and none of the other license members are able to see anything on the zoom dashboard.

So in the web application, when I create a new session, I always have to select the min owner first and then do an alternate host to select the other members, after which they can start the meeting.

Why isn't zoom recognizing the other licensed members as hosts/owners and why aren't they able to create the meetings directly or view the upcoming meetings.
Currently, every new meeting created considers the main owner as the host.

Please suggest

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 2, 2022

    Hi @alvira, for Zoom Dashboard access, you will need to give the users on the account Admin Access to Zoom Dashboard, you will edit a users permissions on the account through Using role management and more on Managing Dashboard and Report Permissions

     

    And, can I ask about who is creating the meetings and who is the host of these meetings created? 

     

    Here's more KBs on Hosting Meetings

    Terms & ConditionsAccessibility statement
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