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Newcomer
March 7, 2023
Question

Zoom Cloud recording will be disabled on Mar 10

My boss forwarded me an email he received from Zoom he doesn't want to run out of space.

 

This is a reminder that your account is using more than the available cloud recording storage. You are granted a one-time temporary extension. Cloud recording will be disabled on Mar 10.

 

Users who have Zoom IQ for Sales license can always use cloud recording.

103.92 GB (104% used)  of 100 GB

 

You can click "Upgrade" to purchase additional storage space, or click "Manage Recordings" to delete some files to make space.

 

Does anyone know the pricing to upgrade? I can't see from my account. 

    2 replies

    ZoomTestKitchen
    Specialist
    Specialist
    March 7, 2023

    https://support.zoom.us/hc/en-us/articles/360060661511-Cloud-recording-storage-capacity


    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

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    Participant
    March 14, 2023

    i have same issued. despite of deleting old records, new meetings does not record. can you help me what to do

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