You have exceeded the limit of license assignment for your account. - how can I get back the licence to the owner?

Hi ​@interVIA Slezská Diakonie,

We’re glad to have you here. Welcome to Zoom Community!

 

To return a license to the original owner, you’ll need to unassign a license from another user first, then reassign it to the original owner. You cannot assign more licenses than you have purchased, and transferring a single license between users is now restricted.

Here’s what you can do:

1. Unassign the license from a user who no longer needs it.
2. Assign the now-available license to the original owner.

This will allow the original owner to use the license again.

You can check out this link to learn more.

Hello,

if you transfer (reassign) a Zoom license too many times within a certain period, Zoom will freeze or suspend the ability to transfer that license. This mechanism is designed to prevent the sharing of a single license among multiple users, which violates Zoom's Terms of Service that requires one license per user.  You will need to wait for the cooling down period to end or buy another licence. 

Users will receive an error stating, "You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit".
Monthly Limits: There is a dynamic limit on how many times a license can be transferred per month, which depends on the total number of paid licenses in your account.

• Suspension Period: If triggered, the restriction can lock the ability to assign that license for up to a month (a cooling-off period).
• Cause: While sometimes affecting users who reassign licenses for legitimate management, this is primarily in place to block "license surfing," where a small number of licenses are used for a larger number of users.
• How to Resolve: The immediate way to lift this restriction is to purchase additional licenses, which increases your account's capacity for adjustments.

Regards