Why do I keep getting emails “Our records indicate that the details of your card have changed” | Community
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Newcomer
January 20, 2025
Question

Why do I keep getting emails “Our records indicate that the details of your card have changed”

  • January 20, 2025
  • 1 reply
  • 1 view

Nothing has changed. The card is the same and won’t expire for several months. I get one if these emails every 1-2 months for no reason. 

Each time I log in, check the info, find that nothing has changed.
Then I change my password for safety. 
Can someone offer some insight as to why this keeps happening?

1 reply

MGSR
Community Manager
Community Manager
January 20, 2025

Hello @jtomalley,

It sounds like you're dealing with a type of phishing attempt or automated message sent by a third-party service that may be improperly configured or misusing your details. You can report this to our Trust & Safety department.