What to do if cancellation is not possible | Community
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Newcomer
May 15, 2023
Question

What to do if cancellation is not possible

  • May 15, 2023
  • 1 reply
  • 0 views

I have an annual contract, but I am unable to sign it and am being billed for the next year.

I would like to know if there is a way to cancel and have it returned.

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
May 16, 2023

Welcome to the Zoom Community, @ダミアン 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032