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March 5, 2026
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Возврат денег

  • March 5, 2026
  • 1 reply
  • 3 views

Добрый день.

Снялась оплата за подписку.

Как мне вернуть деньги?  Не может быть такого, что-бы ваша компания не возвращала деньги (это бред полный)

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@Stanislav Stanislav,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    March 6, 2026

    Hello ​@Stanislav Stanislav,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.