user unable to activate account on new computer

Forum|Forum|3 years ago
July 28, 2022
2 replies
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Hello...hope someone can help?

I was loaded as a user of a business account by the admin. After replacing my old computer, I downloaded zoom and assumed the account would transfer automatically, only to find it didn't!

The original invite link has expired.

Any ideas on what to do? I would be most grateful for any help.

Account Access

J

Jameswalter

Newcomer

Sign in to the Zoom web portal as an account owner or admin.
In the navigation menu, click User Management then Users.
Click the Advanced tab.
Under Delete Deactivated Users, click the Delete deactivated users after a specified number of days toggle to enable it.
Select the number of days you want deactivated users to be automatically deleted.
(Optional) Select the check box to send an email to any admin with access to this setting that notifies them 7 days before users are permanently deleted.
Click Save.