Urgent: Payment not showing on my account even after payment | Community
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Newcomer
April 7, 2023
Question

Urgent: Payment not showing on my account even after payment

  • April 7, 2023
  • 1 reply
  • 3 views

Hi

Last evening, I paid for two licences but I don't see it reflecting in my accounts. My accounts are still showing basic.

I am not able to fix meetings beyond 40 minutes

Please help

1 reply

Bri
Community Manager
Community Manager
April 10, 2023

Hi @kveens ! Did you assign the licenses? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

 

Let me know if this helps!