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A
Newcomer
Abacus-web
Newcomer
June 13, 2022
Question

Upgrading to Pro

  • June 13, 2022
  • 1 reply
  • 1 view

Hi, I'm trying to update my current basic plan to pro but when i reached the payment step, the payment method doesn't appear. Please what can be the problem?

1 reply

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
June 16, 2022

Hi @Abacus-web 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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