upgraded

Forum|Forum|3 years ago
July 7, 2022
3 replies
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I had scheduled a meeting then saw the 40 minute time limit was in effect since 5/22 even though the notification said it would be effective 7/15/22 (?). So I purchased the upgrade for the meeting today, will the upgrade apply immediately to an already scheduled meeting?

Upgrade Account

M

Mr_Zoomtastic

Community Champion | Employee

Hi @christinen,

If the license is assigned to your email in the user management settings of your account, the upgrade will immediately allow meetings longer than the 40 minute limit for already schedule meetings.

Assigning a license: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-license

If you need more assistance, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helped, please remember to click on the "Accept as Solution" button below.