Upgrade von Basic zu Pro Tarif nicht möglich | Community
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M
Newcomer
MeG582
Newcomer
April 7, 2023
Question

Upgrade von Basic zu Pro Tarif nicht möglich

  • April 7, 2023
  • 2 replies
  • 1 view

Hallo, ich bekomme kein Upgrade vom Basic Tarif zum Pro Tarif. Ich habe eine gültige Ust Nr, jedesmal schreibt das System, dass diese nicht korrekt sei bzw ungültig sei. was kann ich jetzt machen? Ich brauche sie für mein Business!

Vielen Dank für eine Antwort.

2 replies

YaBoiB
Community Champion | Employee
YaBoiB
Community Champion | Employee
April 8, 2023

Hello @MeG582, 

 

 Please see this support article below and let me know if this applies to the experience that you are having. 

https://support.zoom.us/hc/en-us/articles/360021487812-EU-VAT

 

Regards,

Brandon

B
Newcomer
bluey
Newcomer
April 12, 2023

Hi,

I have exactly the same issue. The number is not valid, but that is not true. Also, I need an invoice, which apparently you are not providing without a valid USt-Nr. So turning in circles with no result. What now? How to proceed?

 

Best,

A

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