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Explorer
Lijujerry123
Explorer
Apr 30, 2024 12:15 PM UTC
Question

Upgrade

Paid amount for renewal. But not yet renewed from basic to pro

2 replies

Employee
lancetlc
Employee
Apr 30, 2024 2:57 PM UTC

Hey @Lijujerry123,
 

Thank you for letting us know. You can get in touch with your Account Executive or Renewal Manager to get this sorted out. You can also submit a ticket here to have support assist you with this.

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Explorer
Lijujerry123Author
Explorer
Apr 30, 2024 4:33 PM UTC

Waiting for the solutions.

 

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