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Newcomer
Temb04
Newcomer
October 14, 2023
Question

Upgrade

  • October 14, 2023
  • 1 reply
  • 1 view

I'm trying to upgrade to a zoom Pro account but its coming up as a business account and requiring me to provide company name and VAT information. Please advise.

1 reply

R
Community Manager
rn-zm
Community Manager
October 20, 2023

Hey @Temb04 suggest looking into the Knowledge base articles below: 

If the above KBs were not able to resolve your issue, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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