Upgrade | Community
Skip to main content
Newcomer
July 11, 2023
Solved

Upgrade

  • July 11, 2023
  • 1 reply
  • 2 views

I was offered the chance to upgrade my account. I logged in to see what account I am using and what I pay - but that information was not available, only the offer to upgrade. The chatbot was no help. Where can I find my account information so I can compare? This is a time drain...

Best answer by alena_zlc

Hi there, 

To see your current account plan, sign in to the Zoom web portal at zoom.us. From the My Account page, click your profile photo in the top right and select Plans and Billing from the dropdown. From there, you will be able to view current plan information, pending plans, billing information, and more. Let me know if you have any issues!

1 reply

alena_zlc
Employee
alena_zlcAnswer
Employee
July 11, 2023

Hi there, 

To see your current account plan, sign in to the Zoom web portal at zoom.us. From the My Account page, click your profile photo in the top right and select Plans and Billing from the dropdown. From there, you will be able to view current plan information, pending plans, billing information, and more. Let me know if you have any issues!