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Newcomer
MPuri
Newcomer
May 7, 2022
Question

Upgradation is still not done despite payment

  • May 7, 2022
  • 1 reply
  • 0 views
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1 reply

crchan123
Employee
crchan123
Employee
July 27, 2022

Hi @MPuri, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Has your account upgraded yet? 

S
Newcomer
shemaprasanna
Newcomer
January 3, 2024

Facing the same problem in Jan 2024!  Created a new account and purchased a pro plan personal. Received e-mail on payment receipt. But my plan stats is still basic. I have made annual payment close to 170 USD!  please help find a resolution.

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