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Newcomer
Maja4
Newcomer
November 29, 2022
Question

Updating Paypal is not possible

  • November 29, 2022
  • 1 reply
  • 0 views

Hello, I would like to buy Zoom Pro, but I need to update my payment method. I want to update my Paypal account, but it only lets me change to a credit card, which I don't have. How can I change the Paypal account? Thank you very much!

 

1 reply

S_K
Community Champion | Employee
S_K
Community Champion | Employee
November 30, 2022

Hi Maja4,

 

You must select a valid payment card in PayPal to use PayPal as your payment method. Zoom does not support the use of your PayPal balance as a payment method. See Using PayPal as Your Payment Method for Zoom 

 

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